BrightLocal

Published 2026-09-07 · Updated 2026-09-07

Contents

BrightLocal is a Brighton local-search platform selling software, citation building, plus managed services today. It trades publicly as BRIGHTLOCAL LTD, a private company registered in England and Wales. Its current Public Evidence Score appears in the infobox for round 2026-09-pes1, dated 7 September 2026.

Background

BRIGHTLOCAL LTD stands recorded as active on the United Kingdom Companies House company register.¹ The registered company number is 10384626, and incorporation was officially recorded in September 2016.¹ Directors Myles Anderson and Edward Eliot match the publicly named founder and technology chief.² ³ The company about page claims a 2009 founding, while the register records 2016 incorporation.⁴ ¹ The registered office sits on North Street in Brighton, matching the website footer address.¹ ⁵ The company domain was first captured by the Wayback Machine sometime during May 2008.⁶ LinkedIn reports fifty-one to two hundred staff, while the site claims over three hundred.³ ⁴

Services

The software platform plans cover audits, rank tracking, geo-grids, review monitoring, and listings management.⁷ ⁸ The Citation Builder product sells pay-as-you-go directory submissions, with permanent listing ownership promised publicly.⁹ The managed local search at $1,299 monthly bundles citations, content, backlinks, and reporting.¹⁰ Agency white-label delivery runs at a stated twenty-five percent discount for each client location.¹⁰ A fourteen-day free platform trial opens full access without requiring any card details upfront.⁸

Pricing

As of September 2026, platform plans start from $39 per month with annual savings.⁸ Citation Builder starts at $3.20 per site, falling to $2 with bulk credit purchases.⁸ ⁹ Managed local search is fixed at $1,299 monthly, or $974 white-label for each location.¹⁰ Platform checkout is fully self-serve, while managed services route solely through direct discovery calls.⁸ ¹⁰

Terms and buyer protection

The published public terms state that all charges are non-refundable for any reason whatsoever.¹¹ Platform subscriptions cancel at any time, taking effect only at the current period end.¹¹ ⁸ Typical ranking improvements are quoted at four to eight weeks, but not as promises.¹⁰ The same managed service page pairs no-lock-in wording against a twelve-month campaign basis instead.¹⁰ No numeric turnaround SLA or link-restore duration was published anywhere for citation orders placed.⁹ ¹¹

Reputation

Trustpilot shows 4.0 from 768 reviews as of September 2026, with thirty-six dated in the last twelve months.¹² G2 shows 4.6 from 229 reviews as of September 2026, while Google shows 4.7 from 378 reviews.¹³ ¹⁴ No Clutch profile outcome was confirmed, because the directory pages stayed blocked during checking.¹⁵ No consumer alert or incentivised-review flag was observed on any located review profile checked.¹² ¹³ ¹⁴ The smoothing method for combining platform ratings is described on the methodology page.

Delivery evidence

Three named case studies cover a client agency, a storage firm, and a consultancy.¹⁶ ¹⁷ ¹⁸ ¹⁹ The published claimed outcomes include occupancy gains, major cost savings, and ranking improvements achieved.¹⁷ ¹⁸ ¹⁹ No live backlink sample addresses were published anywhere for the managed monthly link deliverable.¹⁰ No sourcing model for obtaining the managed backlinks was stated anywhere on the pages.¹⁰

Operational footprint

LinkedIn reports fifty-one to two hundred staff, with live chat plus form contact options.³ ²⁰ No individual team members are named anywhere on the public company about page today.⁴ Live chat support runs weekday hours across United States and United Kingdom time zones.²⁰ The stated company office is Huntingdon House on North Street, Brighton, England, United Kingdom.¹¹

Value for money

No published prices for the defined guest-post, niche-edit, or monthly-package basket units were found.¹⁰ The published citation prices reflect manual directory submissions rather than any authority-floor link placements.⁹ The methodology page describes the standardised price-basket comparison behind value-for-money assessment across all providers.

Penalties

No public route to approve placement sites before publication was found as of September 2026.¹⁰ ⁸ The published terms disclaim any promise of specific results from using these services online.¹¹ The no-lock-in wording sits directly beside a twelve-month campaign basis on the same page.¹⁰ The submission directories are named as third parties, with no owned-network evidence found anywhere.⁹ No consumer alert or incentivised-review flag was observed on any located review profile checked.¹² ¹³ ¹⁴ The managed backlinks claim no dofollow default that terms or samples would ever contradict.¹⁰

Category evidence

A dedicated Citation Builder page prices submissions with aggregator scope plus ownership terms stated.⁹ ⁸ The managed local search scopes monthly backlinks and citations without any standalone samples published.¹⁰ White-label delivery is described for agencies, with all reports issued under their own brand.¹⁰ ²¹ The AI-search mentions lack a dedicated page, separate prices, published samples, or service terms.¹⁰ ⁷

Frequently asked questions

What does BrightLocal sell?

It sells a local-search software platform covering audits, rank tracking, geo-grids, review monitoring, and listings management.⁷ ⁸ The Citation Builder product sells pay-as-you-go directory submissions, with permanent listing ownership promised publicly.⁹ The managed local search at $1,299 monthly bundles citations, content, backlinks, and reporting for clients.¹⁰

What does BrightLocal cost?

As of September 2026, platform plans start from $39 per month with annual savings.⁸ Citation Builder starts at $3.20 per site, falling to $2 with bulk credit purchases.⁸ ⁹ Managed local search is fixed at $1,299 monthly, or $974 white-label for each location.¹⁰ A fourteen-day free platform trial opens full access without requiring any card details upfront.⁸

What refund terms apply?

Can buyers approve placement sites before publication?

No, no public route to approve placement sites before publication was found as of September 2026.¹⁰ ⁸ The submission directories are named as third parties, with no owned-network evidence found anywhere.⁹ No sourcing model for obtaining the managed backlinks was stated anywhere on the pages.¹⁰

Where is BrightLocal based and who runs it?

What do public reviews show?

How is BrightLocal scored?

Its current Public Evidence Score appears in the infobox for round 2026-09-pes1, dated 7 September 2026. The methodology page gives the full published specification behind the current Public Evidence Score. Value for money is reflected in the current Public Evidence Score, which renders from the published price basket.

History

This article was created in September 2026 from round 2026-09-pes1 evidence, and the revision log renders from data.